Privacy Policy
Introduction
This Privacy Policy explains how Dental Tech Experts LLC, doing business as Dental Tech Expert (“DTE”, “we”, “us”) collects, uses and shares personal information when you visit https://dentaltechexpert.com or contact us through our forms, email, WhatsApp or newsletter.
DTE is a U.S. company, and this site is operated from and intended for users in the United States. If you access it from another country, your information will be processed and stored in the United States.
By using the site, you agree to the practices described in this policy.
Who we arte
The company responsible for your personal information is:
| Item | Details |
|---|---|
| Legal name | Dental Tech Experts LLC (doing business as Dental Tech Expert) |
| State of registration | Florida |
| Mailing address | 759 SW Federal Hwy, Ste 304, Stuart, FL 34994 |
| Responsible person | Enzo Calgaro, Sole Member |
| commercial@dentaltechexpert.com | |
| Phone | +1 (980) 270-1409 |
| Website | https://dentaltechexpert.com |
Information we collect
We collect only the information we need to serve you. We do not ask for sensitive information, such as patient health information protected by HIPAA, and ask that you not send it through our channels.
| Source | Information | How we collect it |
|---|---|---|
| Contact and quote form | Name, company name, phone, email, country, state and message | Provided by you |
| Newsletter | Email (and name, if provided) | Provided by you |
| WhatsApp and email | Name, phone number, email address and message content | Provided by you |
| Blog comments, if enabled | Name, email, website, comment, IP address and browser | Provided by you and collected automatically |
| Browsing the site | IP address, approximate location, device and browser type, pages visited, referring site, clicks and scrolling | Collected automatically through cookies, pixels and similar technologies |
How we use your information
We use personal information to:
- respond to inquiries and prepare technical estimates and proposals;
- provide our services and fulfill orders and contracts;
- send our newsletter, promotions, product launches and digital dentistry content, if you sign up or are a customer;
- measure site traffic and improve the site;
- show ads and measure the results of our campaigns on Google, Facebook and Instagram;
- keep the site secure and prevent spam and fraud;
- comply with the law and protect our legal rights.
We do not sell personal information for money. We do not use your information to make decisions about you that produce legal or similarly significant effects.
Cookies, pixels and targeted advertising
Cookies and pixels are small files and code that let a site recognize your browser and measure activity. We use the tools below.
| Tool | Type | Purpose | Provider policy |
|---|---|---|---|
| WordPress and WPML | Essential | Site operation, session and chosen language | — |
| Google Analytics 4 | Analytics | Visit and page-usage statistics | |
| Microsoft Clarity | Analytics | Heatmaps and session recordings to improve usability | Microsoft |
| Google Ads | Advertising | Conversion tracking and targeted ads | |
| Meta Pixel | Advertising | Campaign measurement and targeted ads on Facebook and Instagram | Meta |
You can opt out of targeted advertising through our cookie settings, Google Ad Settings, your Meta ad preferences and the Digital Advertising Alliance. You can also block or delete cookies in your browser, though some site features may stop working.
Global Privacy Control. We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of targeted advertising for that browser.
Do Not Track. There is no common standard for browser “Do Not Track” signals, so the site does not currently respond to them.
How we share information
We share personal information only as needed for the purposes above:
- Service providers: hosting, email, newsletter delivery, WhatsApp, analytics and advertising (Google, Microsoft and Meta), under contracts that limit their use of the information.
- Manufacturers, distributors and business partners: only when you request a quote or solution that depends on them, and only the information needed for it.
- Legal and safety: when required by law, subpoena or court order, or to protect our rights, users or the public.
- Business transfers: as part of a merger, acquisition or sale of assets, subject to this policy.
Under some state laws, letting advertising partners collect information through pixels on our site may count as “sharing” or “targeted advertising”. You can opt out as described in Sections 5 and 8.
The site may include embedded content from other websites, such as YouTube videos. That content behaves as if you had visited the source site, which may collect information under its own policy.
How long we keep information and how we protect it
We keep personal information only as long as needed for each purpose, then delete or de-identify it.
| Information | Retention period |
|---|---|
| Inquiries and quotes that did not lead to a sale | Up to 24 months after the last contact |
| Customer and order records | For the duration of the relationship, plus up to 7 years for tax and accounting purposes |
| Newsletter and marketing lists | Until you unsubscribe |
| Analytics and advertising cookies | Per each tool’s settings, generally up to 13 months |
| Server and security logs | Up to 12 months |
We use reasonable administrative, technical and physical safeguards, such as secure connections (HTTPS), access controls and providers with recognized security standards. No system is completely secure. If a breach affects your personal information, we will notify you as required by applicable state law.
Your choices and state privacy rights
Marketing emails. Every marketing email includes an unsubscribe link. We honor opt-out requests within 10 business days. We may still send messages about your orders or requests.
Text and WhatsApp messages. We send marketing text or WhatsApp messages only with your prior consent. Reply STOP at any time to opt out.
State privacy rights. Depending on your state of residence (for example, California, Colorado, Connecticut, Texas or Virginia), you may have the right to:
- know what personal information we hold about you and get a copy of it;
- correct inaccurate information;
- delete your information;
- opt out of targeted advertising, the sale or sharing of your information, and profiling;
- appeal our decision if we deny your request.
To make a request, email commercial@dentaltechexpert.com. We will verify your identity before acting and respond within 45 days, or tell you if we need up to 45 more. You may use an authorized agent where state law allows. If we deny your request, you can appeal by replying to our decision; if you disagree with the outcome, you may contact your state attorney general. We will not discriminate against you for exercising these rights.
Children, external links and changes
Children. The site is intended for dental professionals and businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it.
External links. The site links to manufacturers, social networks and other websites. We do not control their privacy practices; please review each one’s policy.
Changes. We may update this policy from time to time. The effective date at the top shows when it was last updated. If we make material changes, we will post a notice on the site before they take effect.
Governing law and contact
This policy is governed by the laws of the State of Florida and applicable U.S. federal law.
For questions or requests about your personal information, contact us at:
- Contact person: Enzo Calgaro
- Email: commercial@dentaltechexpert.com
- Phone: +1 (980) 270-1409
- Mail: Dental Tech Experts LLC, 759 SW Federal Hwy, Ste 304, Stuart, FL 34994
